Shipping and Returns
- Returns will not be accepted unless authorised by a Conticare representative.
- Returned goods must be in their original condition. Packaged goods must be unopened, unmarked and in a re-sellable condition.
- Special order items (not standard stock lines) specifically ordered by Conticare at a customer’s request will not be accepted for return under any circumstances.
- All returns for credit must be communicated to Conticare within 14 days of despatch.
- Conticare reserves the right to charge a restocking fee on any product return of 15%.